Is there something you have been wondering for a while? Below are our most frequently asked questions. If your question is not below, please feel free to contact us.
WHY SHOULD I BUY FROM DOMINATOR?
We're New Zealand's most recognised garage door brand
Independent surveys continue to show that we are the most recognised garage door brand in the country *. Not surprising really as we pride ourselves on always being local, with a dedicated Dominator Dealer in every major town around New Zealand.
Our commitment to on-going design and functionality improvements, along with our manufacturing support and global reach makes for a positive outlook for the Dominator brand, we're an enthusiastic group of people you can trust.
If you're still not ready to ask for our advice, you can find out more about us here.
GENERAL QUERIES
Q. How do I arrange a measure and quote for my house?
A. It's simple, use our Dealer Locator and contact a Dominator Dealer near you.
Q. Should I use a professional installer?
A. At Dominator, we firmly believe that the installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts; its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door. One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door. Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.
Q. I want to replace my old door, but don't know how to dispose of my old one. Will my Dominator dealer take care of that?
A. Most dealers will haul your old door away after the new door is installed for a small additional fee. Discuss this with the salesperson when you get your estimate on your new door.
Q. Are all door sizes available?
A. Yes. Dominator makes residential doors in widths beginning at 2000mm up to 6600mm. We can make any width in between, in five millimetre increments. (Note - not all models available in all sizes)
Q. Do I need a lock on my garage door?
A. If an electric garage door opener has been installed on your door, it may not be necessary to have a lock. Newer electric openers function as the lock, making it unlikely that an intruder would be able to lift your door from the outside. If you have an older opener, check to see if your door can be lifted from the outside. We do not recommend that you install a lock with an opener, because someone accidentally may try to automatically open the door when it is physically locked, possibly causing damage. You should consider a lock if you do not intend to have an automatic opener.
INSULATING YOUR GARAGE DOOR
Q. Should I Insulate my Garage Door?
A. The large amount of publicity around the ENERGYWISETM funding to install insulation and /or heating in homes and continuing weather extremes has made insulation a front-of-mind topic for many homeowners.
So you may be wondering about the benefits of insulating your garage door.
Yes, there are positive results to be had, but they will vary depending on your particular situation - read more here...
SAFETY AND MAINTENANCE
Q. What type of care and maintenance is required for my Dominator door?
A. Click here to view our door maintenance instructions.
An important precautionary measure
Deactivate your electric garage door opener every three (3) months by unplugging it. Operate the door manually in order to determine how easy it is to open. Remember that an electric garage door opener is only meant to work as a substitute for human strength. You must therefore avoid placing any unnecessary strain on it. If the door is hard to open when operated manually, get in touch with a Dominator Dealer. This sort of problem may result from a decompressed spring, a warped track, or a loose cable. If so equipped, it is a good idea to check the photoelectric protection system as well to make sure it is working properly.
Q. Where can I buy garage door spare parts?
A. Your local Dominator Dealer carries a wide variety of garage door parts.
