Service & Repairs

Garage Door Repairs

For urgent repairs, phone 0800 DOMINATOR (366 462) to contact your local Dominator service agent or see their location here.

WARNING – DO NOT ATTEMPT TO DO YOUR OWN REPAIRS

The spring unit on a garage door is under tension at all times and should never be adjusted, except by approved, fully trained Dominator dealers. No operator or other person should ever stand directly in the path of the door in its downward travel or walk through the doorway while door is moving. Always use the door handle to manually operate the door. If the door is now/or later becomes automatically operated, the pull down rope on the door must be removed.

DO NOT PLACE YOUR FINGERS NEAR ANY MOVING PARTS OR BETWEEN THE DOOR PANELS WHEN THE DOOR IS OPERATING EITHER AUTOMATICALLY OR MANUALLY.

Garage Door Servicing

To keep your garage door running well, it is recommended that your door is serviced by an experienced technician every 12 months or earlier if required. Contact your local Dominator dealer for more advice on servicing.

Please note: If correct maintenance and servicing are not carried out, your warranty may be void.

Dominator recommends that you check the operation of your door at least every three to six months (more regularly in extreme environments or frequent use). The effort required to manually open and to manually close the door should be about the same (if door has an automatic opener, put into manual mode before testing door).

Regular maintenance required

  1. Lifting cables (if fitted): Check for wear through by rubbing. If there is fraying or signs of corrosion contact your local approved Dominator dealer. These cables are under extreme tension and should never be adjusted, except by fully trained Dominator dealers.
  2. Fasteners: Check all screws, nuts and bolts to ensure they are secure.
  3. Spring tension: It is natural for springs to lose tension. Should the door become hard to operate or completely inoperative, contact your local Dominator office, or call the Dominator dealer who installed your door.

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